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Privacy Policy

TamilTwin

About this Document

This is the privacy policy for TamilTwin.com. It describes how we collect and use the personal data of our users, and business advertisers, and who has access to this information.

What personal data we collect

When you register / place the advertisement TamilTwin.com, we collect personal information about you. Whether you sign up to our Notice or Advertisement Programme as a consumer or a business we collect the following…

Your name
Your email address
Your postcode
A password of your choosing.
If you sign-up to advertise your business on Tamil Twin we also collect the following…
Your company’s address and contact details
Your company’s status (e.g. Ltd, Sole Trader etc)

We do not store credit card details on our server.

Cookies

Tamil Twin may set and access basic cookies on your computer as a site user. These cookies are used purely to enhance your user experience and are kept to a minimum. Most cookies are session cookies that expire and are removed when you end your session.

You are free to turn cookies off using your browser settings but certain sections of the site will no longer work without cookies enabled.

We use Google Adsense to provide relevant adverts to our users. Google may set cookies on your computer as part of this provision.

Who has access to your personal data?

Tamil Twin does not rent, sell, or share any of your personal data with any 3rd parties.

We limit access to personal information about you to Tamil Twin employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you. Any data we collect is securely stored on our UK and USA based database server.

In the case where you write a review of a business on TamilTwin, your name and Locality will be published alongside your review.

If you sign-up as a Premium Member your basic contact details are shared with our payment providers for the purpose of handling the transaction.

How long do we keep your personal data for?
We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided.

What do we use your personal data for?

To advertise your business on TamilTwin, within search engines and on social media sites
To track usage of TamilTwin.com
To allow us to contact you regarding your activity on TamilTwin.com
To allow us to contact you regarding new features and services on TamilTwin.com and RIPTamilNotice.com
To provide you with customer support
To respond to enquiries, complaints and disputes
To investigate, detect and prevent fraud and comply with our legal obligations.

Your Rights

Right of access – you have the right to request a copy of the data that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – you can ask for us to restrict the way we process your data.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to our processing your data where we are relying on a legitimate interest in order to process it.

Right to withdraw your consent – you have the right to withdraw your consent at any time.

Please note that these rights are not absolute and certain exemptions apply.

How long do we keep your personal information for?

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected. Please note that if your account appears to have not been used for 12 months, we will try and contact you to check whether it is still in use and/or we will delete it. If you do not read the newsletters that you have subscribed to, we will delete your name from the relevant list after 6 months.

If you purchased a subscription, we will retain your data for at least 12 months after your subscription ends in case there are any outstanding billing or other customer service issues. A record of a customer service query is retained for at least three years from the date it was submitted to us. We retain cookie data and corresponding third party data for 13 months from when it was collected from your device.

We may need to retain your data for a longer period if there is a legal claim or if we are required to so by any regulation.

Contacting Tamil Twin

Please contact us if you have any queries or issues relating to this policy.

Webmaster
Tamil Twin, London
Contact: webmaster@tamiltwin.com

Changes to this Policy

TamilTwin may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Business Listing or account username, or by placing a prominent notice on the site.